Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Table of Contents
CreativeDIY ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify applications and visit our website. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our applications or website.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Install or use our Shopify applications
- Contact us for support or inquiries
- Subscribe to our newsletter or marketing communications
- Participate in surveys or feedback forms
Shopify Store Data
When you install our apps, we may access and collect data from your Shopify store, including:
- Store information (name, URL, timezone, currency)
- Product data (names, descriptions, prices, inventory)
- Order information (for analytics and app functionality)
- Customer data (as required for app functionality)
- App configuration settings
Usage Data
We automatically collect information about how you use our apps and website, including IP addresses, browser type, device information, pages visited, and usage patterns.
2. How We Use Your Information
We use the information we collect for the following purposes:
- App Functionality: To provide and maintain our app features and services
- Customer Support: To respond to your inquiries and provide technical support
- Analytics: To analyze usage patterns and improve our apps
- Communication: To send important updates, security alerts, and marketing communications (with your consent)
- Legal Compliance: To comply with applicable laws and regulations
- Security: To protect against fraud, abuse, and security threats
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our apps and website
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with a merger, acquisition, or sale of business assets
- Consent: With your explicit consent for specific purposes
4. Data Security
We implement appropriate technical and organizational security measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security assessments and monitoring
- Access controls and authentication requirements
- Secure hosting and infrastructure
- Regular backups and disaster recovery procedures
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your information in a portable format
- Objection: Object to certain processing of your information
- Withdrawal: Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided below.
7. Children's Privacy
Our apps and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
8. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.